Breakdown cover

Breakdown cover isn’t a legal requirement, but it does offer you support and protection if your car breaks down on the roadside.

Find out more onwhat to do if you break down

You can still call us to arrange cover and we'll come out to you – just call0800 085 2721.

Our standard level of cover (Roadside Assistance) is available once you're more than ¼ mile away from home. We’ll help you any time of day or night in the UK, and if we can’t fix your vehicle by the roadside, we’ll tow you to a local garage for repair.

你可以浸er just your vehicle, or you can choose to cover yourself and up to 3 other people in any vehicle you’re travelling in:

Vehicle cover– cover for one single vehicle in your household, no matter who’s driving it. Great if you’re sharing a car with friends or family.

Personal cover–cover for youas a passenger or driver in any vehicle. Perfect if you own, borrow or regularly travel in more than one vehicle.

If you live with others who also need cover as a driver or passenger in any car, you can opt for a policy the covers them too. Choosecover for 2 people(joint policy for you and one other person), orfamily cover(you and up to 3 other people in your household).

If you add the following optional extras to your cover, we’ll also

• help you carry on your journey (Onward Travel)
• take you, your passengers and vehicle to any single UK destination (National Recovery)
• come to your doorstep (coverAt Home), if you have trouble starting the car at home
• help towards expenses if your vehicle needs parts or garage work after we’ve tried to fix it at the roadside (Parts and Garage Cover).

We also offerEuropean breakdown cover.

If you need help deciding on your level of cover, you cancompare breakdown cover.

As the UK's largest breakdown company, we rescue someone every 11 seconds.

We get to most of our customers in under an hour – and we give priority to people in vulnerable situations.

We’ve got you covered if your car,motorbikeorcaravanbreaks down and needs repairing by the roadside.

We’ll come to your rescue anywhere in the UK. Call us right away, or use our app to report your breakdown, pinpoint your location and track our arrival.

Our brilliant patrols get 8 out of 10 cars back on the road (that’s a 77.2% fix rate by one of our mechanics, average from July 2020 – June 2021).

If your vehicle needs extra work done, they’ll tow it to a nearby garage, as standard.

Our Roadside Assistance, National Recovery, At Home and Onward Travel bundle has been awarded a Defaqto 5-star rating.

Find out more onhow our cover works

Our breakdown cover will activate 24 hours after purchase. You can also to choose to buy cover that starts up to 2 months later.

Just so you know, you can’t buy cover online if you’ve already broken down. If you need to buy cover at the roadside, call us on 0800 88 77 66.

If you’re a Member with us, we can help you at the scene of a road traffic accident with ourAccident Assistservice.

Once we’ve had the all-clear from any emergency services, we’ll do our best to make repairs to your vehicle so it’s safe to drive away from the scene. If that’s not possible, we’ll tow it to a nearby garage.

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If we can’t get you going again, we’ll tow you to a nearby garage, where you'll need to cover the cost of any repair work.

If you add Parts and Garage Cover, we’ll help cover the costs of garage repairs, which might work out cheaper.

We can’t be called out for routine maintenance or running repairs.

Along withcheap breakdown cover, membership gives you extra perks such as restaurant deals and offers on car hire, added incentives the longer you're with us, and discounts on our other services.

We’ll cover anything, as long as it's less than 3.5 tonnes (3,500kg) and no wider than 8ft 3in (2.55m). That’s including any caravans and trailers you’re towing.

This is to make sure our vehicles and equipment can recover your vehicle.

It doesn’t matter how old it is or the mileage. However, if they're used for work – such as taxis, limos or delivery vehicles – we can't offer the optional Parts and Garage Cover.

We do our best to welcome pets wherever possible. If we can't take your pet, we'll do what we can to help get them home.

We recommend you use suitable travel carriers for your pet or restraints that you can use on any vehicle – so we can take your pet where they need to go safely.

Find out more onwhat happens to your pets when you break down

是的,如果你有司机在你的家庭生活away from home at university or a temporary address in the UK, they're still covered.

Yes - if you use your vehicle for work, we can help. Whether you have one vehicle or a whole fleet, we've got you covered withbusiness breakdown cover.

We cover cars, vans, minibuses, taxis and more specialist vehicles.

Follow these four steps if you break down:

1 – Make sure you’re in a safe place. Move your vehicle off the road if possible, or pull up onto the hard shoulder if you’re on the motorway.

2 – Stay well away from moving traffic – it’s usually safest to get out of your car (using the doors facing away from passing traffic) and wait behind a barrier.

3 – Put your hazard warning lights on and wear a reflective jacket, if you have one.

4 – Once you’re safe, give us a call on0800 88 77 66. We’ll come and rescue you, even if you’re not a Member yet.

If you’re already with us, you can also report a breakdown and pinpoint your location usingour app. It's the fastest way to ask us for help and track our arrival.

Find out more onwhat to do if your car breaks down

You only need to let us know if you have vehicle cover. Tell us as soon as you can, so we can update your membership details – and check your new vehicle is eligible (Ts&Cs apply). Once you've updated us, you’ll be covered in 24 hours.

Call our free helpline on0800 26 20 50.

If you need information in large print, audio or Braille, just ask – you can email our customer services team at[email protected], or let us know when you call our helpline.

If you’ve broken down, you can text us on:

07860 027 999

To use the Next Generation Texting Service (NGTS – formerly known as Text Relay), just add 18001 at the start of any of our numbers.

Our breakdown cover policy documents give you the terms and conditions of the contracts that make up AA Breakdown Membership and AA Parts and Garage Cover (AA Breakdown Repair Cover).

They are split into two parts:

1. the policy
2. the membership arrangement and administration contract

AA Breakdown Membership

The current version below applies to cover bought or renewed on or after 29 November 2021:

AA Breakdown Membership Terms and Conditions Booklet – November 2021

AA Parts and Garage Cover (AA Breakdown Repair Cover)

The current version below applies to cover bought or renewed on or after 29 November 2021:

AA Parts and Garage Cover Terms and Conditions Booklet – November 2021

Member Extras

This applies to cover bought on or after 29 November 2021:

Member Extras Terms and Conditions Booklet – November 2021